Refund & Cancellation
Refund
Refunds are only available if:
• The package has been tempered in delivery and has affected the
medicines in anyway.
• If you notice the package is damaged at the time of delivery, please
do not accept the order. If you could not check that the order is
damaged at the time of delivery, raise a return request within 24 hours
of delivery by calling us at
+91 9818360666
Creams, inhalers are non-returnable and non-refundable. No refunds can
be provided, in any other case.
Cancellation of Order
Orders once processed, cannot be cancelled.
Due to the personalized packaging and pre-sorting once the medicines
have been packed as per your prescription – they cannot be consumed by
anyone else than you. Therefore, we cannot cancel your order and process
refund.
If you want to make any changes to your order post payment but before
medicine processing, you can inform us about the same and we shall make
the necessary changes.